Information provided according to Article 13 of EU Regulation 679/2016 (hereafter GDPR), the "General Data Protection Regulation" and Article 13 of Law n. 171, dated 21st December 2018, and subsequent amendments and additions, "Protection of natural persons concerning the processing of personal data"
Through the website https://www.bidinside.com/ corresponding to the homepage of the online auction portal BID INSIDE, managed entirely by the Data Controller, we process your data mainly for these reasons:
to allow you to register for the BID INSIDE portal for the use of the services provided by the Data Controller through the portal, that is to enable you to participate in the online auctions of the various Auction Houses;
to provide feedback when you use contact data on the website (e.g., telephone, email, active social pages);
to allow you to subscribe to our newsletter.
We will keep requests for information received through these channels for 12 months if no commercial and/or contractual relationship has arisen due to contact. Otherwise, it will be necessary to keep them further for contractual or fiscal reasons (generally 10 years).
Based on the applicable law, we store navigation data for 30 days, except in computer crimes requiring a more extended storage period.
Some types of website users' data may be accessible to those who provide us with the website's hosting services and email. In addition, Maraja's employees or collaborators, who have received a specific authorization, can access it.
We use technical cookies to allow users to use the services of the BID INSIDE portal, that is, to allow users to register and make bids at the various auction houses. You can find the cookie policy here https://www.bidinside.com/cookie-declaration.php?Lang=IT.
YOUR RIGHTS
You will always have the right to receive all the information you need regarding your personal data processing, obtain access, and copy it. You also have the right to obtain the update, integration, correction, or deletion of your personal data.
You are entitled to object to all or part of the processing of your data or ask for its limitation at any time. For data processed based on consent or due to the execution of a contract, you may also ask for portability.
Requests shall be addressed to the Data Controller:
by traditional mail to the address of the Data Controller’s registered office;
by email to the address: info@maraja.net.
If you think that the processing of your data violates the applicable privacy legislation, you have the right to complain to the competent authority.
1. WHO PROCESSES YOUR DATA?
As the sole and exclusive owner and operator of the website https://www.bidinside.com/, Maraja S.r.l. is the Data Controller of the user's data who browse its pages.
The information is provided only for the BID INSIDE portal managed by Maraja S.r.l. and not for other websites that the user may consult through links on the website.
The contact details are as follows:
Maraja S.r.l.
Registered Office: Via Ventotto Luglio, 211 - 478963 Borgo Maggiore (RSM)
e-mail: info@maraja.net
Phone: +39 393 8589723
2. WHAT DATA DOES THE WEBSITE PROCESS?
Personal data is voluntarily provided by the user. These are the personal data that you wish to provide to us in these ways voluntarily:
when you register to the BID INSIDE portal to allow you to use the services that we provide through the portal, that is, to participate in the online auctions of the different Auction Houses;
when you contact us by phone or email, through the social networks or platforms indicated on the same site that link to our active social pages;
when you fill in our newsletter's optional, explicit, and voluntary subscription form. We remind you that you can unsubscribe at any time and that every newsletter we send always provides the button to unsubscribe or update your data.
This data consists of your personal information and, in particular: name, address, billing data, shipping address, tax code, ID reference, place and date of birth, email address, and information about the offers to the online auctions, including the categories of collectibles you are interested in and your preferred payment method.
We may process personal data with automated tools for the time strictly necessary to achieve the purposes for which they were collected. We have implemented specific security measures to prevent data loss, unlawful or incorrect use, and unauthorized access.
B) Navigation data. It is the data transmitted through internet communication protocols, collected by hardware devices and software procedures in support of the website. This data includes the IP addresses or domain names of the computers used by users connecting to the site, the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the state of the response given by the server (good end, error, etc.) and other parameters related to the user's operating system and IT environment.
3. WHAT ARE THE LEGAL BASES AND THE PURPOSES OF THE DATA PROCESSING?
A) The personal data that you voluntarily provide us when you wish to contact us through the references on the website and when you register for the BID INSIDE portal to participate in online auctions are collected and processed based on the execution of the pre-measures contract and the subsequent contractual fulfillments, in particular, concerning the registration on the portal, based on the Terms and Conditions of Service that you find at this link. We may use the personal data you provide us when you wish to subscribe to the newsletter to send you periodic information about service updates, new features, promotions, upcoming auctions, or other related services, including the updating of the Terms and Conditions of Service that you accept when registering on the BID INSIDE portal.
B) Navigation data are processed on the basis of a legitimate interest of the Data Controller in order to ensure the correct and efficient functioning of the web pages. We would like to remind you that the computer systems and software procedures responsible for the operation of this website acquire, during their regular operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by their very nature, could, through processing and association with data held by third parties, allow the users' identification.
The purpose of collecting this data is solely to obtain anonymous statistical information on the use of the site and to check its correct functioning. These data are deleted immediately after processing.
4. WHERE IS MY DATA PROCESSED?
The processing related to the web services of this site takes place at the aforementioned registered office of the Data Controller. It is handled only by technical personnel authorized explicitly for the processing. No data deriving from the web service is unlawfully communicated or disseminated.
5. HOW LONG WILL THE DATA BE STORED?
We keep personal data collected through the messages sent to our website's references for 12 months.
If there is no professional and/or commercial relationship after this period, we will delete them. Otherwise, we will keep them up to 10 years from the termination of processing for the purpose of exercising the legitimate right of defense in any actions of contractual or non-contractual liability. Navigation data are not stored for more than 30 days, except for any liability assessment in case of hypothetical cyber-crimes against the website. In this case, they could be kept for longer, based on the applicable criminal law.
6. WHO IS THE RECIPIENT OF MY DATA?
Exclusively for the purposes indicated above, your data may be transmitted to:
DATA PROCESSORS: They are third parties that process data on our behalf, ensuring adequate security measures to protect your information better. In particular, they may process your data:
Hosting service providers with their data center in EU;
Email Provider (Ehiweb) when we receive an email from you; Ehiweb complies with the standard contractual clauses as a security measure for non-EU data transfers.
PERSONS IN CHARGE OF PROCESSING: they are employees or internal collaborators of our company who have received a special appointment and training to process the data according to their duties.
RECIPIENTS OF THE PROCESSING: they are professionals or companies that receive communications of personal data by the Data Controller but act as independent Data Controllers as a result of such communication.
Among these are:
Facebook, Twitter, Instagram, LinkedIn. When you click on the social networks' icons, you will be redirected to pages outside the website and agree to share some of your data with the Owners of that service. The information you share will then be governed by the privacy policies of the relevant Social Network.
Google Maps. When you access Google Maps for more information on the location of our offices, we remind you that you will be subject to the privacy policies of Google.
Auction Houses. Following your registration on the BID INSIDE portal for participation in the online auctions managed by the Auction Houses, every time you want to participate in an online auction, you will be redirected to the Auction House portal for online auction registration, and you will be asked to agree to share some of your data with the Owners of that service. The information you share will then be governed by the privacy policies of the respective Auction House. Some of the data that you may agree to share with the Auction Houses consists of your personal information and the information related to your registration on the BID INSIDE portal, also to allow the Auction House to comply with the same obligations imposed by the applicable legislation in the country in which it is located.
- Provider: means Maraja S.r.l., a company with its registered office at Via Ventotto Luglio 211, 47893 Borgo Maggiore, Republic of San Marino, Economic Operator Code (C.O.E.) 27181, acting as the provider of the Platform;
- Platform: means the proprietary digital platform known as “Bidinside”, owned and operated by the Provider and accessible at www.bidinside.com, which enables Users to interact with Sellers and access the services offered by Sellers through its online functionalities;
- GTCS: means these General Terms and Conditions of Service governing the contractual relationship between the User and the Provider;
- Services: means the technology-based services made available by the Provider through the Platform, enabling Users to participate in auctions organised by Sellers (the “Auction Service”) and purchase goods offered by Sellers through the Platform's dedicated marketplace (the “Shop Service”), as further described in Clause 1 of these GTCS;
- User: means any individual of legal age or legal entity that registers on the Platform, accepts these GTCS and accesses or uses the Platform;
- Seller: means any person or entity acting in the course of its business, trade, craft or profession that uses the Platform to list, organise and manage auctions through the Auction Service and/or offer goods for sale through the Shop Service, acting independently and retaining full responsibility for its business operations, management and contractual relationships with Users.
1.1. These GTCS govern the User's access to and use of the Platform and the Services made available through it. By accessing and using the Platform, the User agrees to be bound by these GTCS in their entirety.
1.2. The Platform enables enables Users to access the following Services:
a) Auction Service: a service enabling Users to participate remotely in auctions organised and managed by Sellers, whether conducted live or exclusively online;
b) Shop Service: a service enabling Users to purchase goods and/or lots offered for sale by Sellers through the Platform's dedicated online marketplace.
1.3. The Provider acts solely as a technology service provider facilitating interactions and transactions between Users and Sellers through the Platform. Accordingly, the Provider is not a party to any contractual relationship or transaction entered into between a User and a Seller through the Platform, nor does it act as an agent or representative of any Seller. The Provider shall not be responsible for any terms, conditions or requirements independently established by Sellers in relation to the Auction Service, including eligibility criteria and auction-specific rules. Furthermore, the Provider shall not be liable for any matters relating to the arrangements, methods or performance of the delivery of goods purchased from Sellers through either the Auction Service or the Shop Service, without prejudice to the provisions governing the Provider's liability under Clause 6 of these GTCS.
2.1. User Registration and Contract Formation
2.1.1. Access to and use of the Platform are subject to the User completing the registration process and accepting these General Terms and Conditions. The agreement between the User and the Provider shall become effective upon the Provider's confirmation of the User's registration.
2.1.2. The Provider reserves the right, at its sole discretion, to reject, suspend or withhold approval of any registration request, without being required to provide any justification, to the extent permitted by applicable law.
2.2. Registration Eligibility
2.2.1. Registration on the Platform is open to individuals who have reached the age of legal majority under the laws of their country of domicile, as well as to legal entities acting through duly authorised representatives.
2.2.2. Individuals under the age of eighteen (18), or who are otherwise considered minors under the laws of their country of domicile, are not permitted to register on the Platform.
2.3. User Information and Documentation
2.3.1. The User shall provide accurate, complete and up-to-date information, data and, where required, supporting documentation during registration and throughout their use of the Platform. The User shall ensure that all such information remains accurate and up to date at all times.
2.3.2. The Provider shall not be liable for any inaccuracies, misrepresentations or false information provided by the User.
2.3.3. The Provider reserves the right to request additional information or supporting documentation, either during registration or at any subsequent stage, to verify the User's identity, reliability and eligibility to participate in auctions and/or purchase goods through the Platform. Such information may include references relating to the User's previous participation in auctions or purchases from third-party Sellers. The User undertakes to provide all requested information accurately and completely and authorises the Provider to verify its accuracy, including by contacting the relevant Sellers directly.
2.3.4. Failure to provide the requested information or documentation may result in the rejection of the User's registration, or the suspension or termination of their account, without any liability on the part of the Provider.
2.4. Disclosure of User Information to Sellers
2.4.1. The User acknowledges and agrees that the Provider may share information, data and documentation collected during registration, including references and records of previous auction participation, with Sellers using the Platform, strictly to the extent necessary to:
The Provider shall not be liable for any assessments or decisions made by Sellers on the basis of the information disclosed to them.
2.5. Login Credentials and Account Security
2.5.1. Login credentials are personal to the User and may not be transferred or shared with third parties. The User is responsible for maintaining the confidentiality and security of their login credentials and for all activities carried out through their account.
2.5.2. The User shall promptly notify the Provider of any actual or suspected unauthorised access to or use of their account, or any other security breach.
2.5.3. The Provider shall not be liable for any unauthorised, improper or fraudulent use of the User's account, except where such use results from the Provider's wilful misconduct or gross negligence.
2.6. Prohibited Use of the Platform
The User shall not use the Platform in any manner that may impair its proper functioning or undermine the fairness and integrity of the auction process. In particular, the User is strictly prohibited from:
2.7. Account Suspension and Termination
2.7.1. The Provider reserves the right to suspend or terminate the User's account, including at the request of a Seller, in any of the following circumstances:
2.7.2. The Provider shall not be liable to the User for any suspension or termination of their account pursuant to this Clause 2.7.
3.1. Ownership of the Platform
3.1.1. The Platform, including, without limitation, its software, source and object code, architecture, layout, graphics, interfaces, databases, content, features, functionalities, trademarks, logos, distinctive signs, domain names and any other technical or creative elements associated with it, is the exclusive property of the Provider or its licensors and is protected by applicable national and international intellectual property laws, including copyright laws.
3.1.2. No rights or licences in or to the Platform are granted to the User except as expressly provided under these GTCS.
3.2. Restrictions on Use
3.2.1. Unless expressly authorised in advance in writing by the Provider, the User shall not:
3.2.2. The User acknowledges that the databases and data compilations made available through the Platform are protected under applicable database protection laws. The extraction or reutilisation of all or any substantial part of the contents of such databases, by any means, is strictly prohibited.
3.2.3. All trademarks, logos and other distinctive signs displayed on the Platform are owned by the Provider or their respective third-party owners and may not be used without the prior written consent of the relevant rights holder.
3.3. Feedback and suggestions
The Provider may freely use any feedback, suggestions, ideas or proposed improvements submitted by the User in connection with the Platform, without any obligation to provide compensation, acknowledgement or other consideration to the User.
3.4. Intellectual Property Infringements
Any unauthorised use of the Platform or its content that infringes the Provider's intellectual property rights may result in the Provider exercising any rights or remedies available under applicable law, including the suspension or termination of the User's account.
4.1. The full functionality of the Platform is only guaranteed when accessed through its desktop version and with a stable internet connection. In particular, the User must maintain a continuous and uninterrupted internet connection throughout the entire duration of any auction when using the Auction Service, and throughout the entire purchasing process when purchasing goods or lots from Sellers through the Shop Service.
4.2. The User acknowledges and assumes all risks associated with accessing or using the Platform through mobile devices, including smartphones and tablets, or under unstable or unreliable network conditions.
4.3. For the purposes of these GTCS, circumstances that may give rise to unstable or unreliable network conditions include, without limitation, accessing or using the Platform while travelling or otherwise in transit, including through a personal computer, using outdated devices or devices with software that has not been properly updated, and experiencing power outages or interruptions to network connectivity.
4.4. Unless otherwise expressly provided in these GTCS, their provisions shall apply equally to the use of the Platform through mobile devices, including smartphones and tablets.
5.1. General Provisions
5.1.1. By accessing and using the Platform and its Services, the User expressly acknowledges and agrees that any contractual relationship arising from:
shall be entered into exclusively between the User and the relevant Seller.
5.1.2. The Seller shall be solely and directly responsible to the User for the performance of all obligations arising from such contractual relationships, including, without limitation:
5.1.3. The Provider acts solely as the operator of the Platform and the supplier of the related technology services and is not involved in any contractual relationship between Users and Sellers. Accordingly, the Provider shall not be liable for the performance or non-performance of any obligations arising between a User and a Seller, each of whom shall remain solely responsible to the other for fulfilling their respective contractual obligations.
5.1.4. In the event of any inconsistency between these GTCS and the general or specific terms and conditions established by a Seller governing auction participation or the sale of goods, the Seller's terms and conditions shall govern the contractual relationship between the User and the Seller. These GTCS shall, however, continue to govern exclusively the relationship between the User and the Provider and shall prevail in respect of matters falling within their scope.
5.1.5. The Seller shall make its applicable terms and conditions available to the User upon registration and/or prior to participation in an auction or the purchase of goods through the Shop Service, as well as whenever such terms and conditions are updated.
5.2. Auction Service
5.2.1. The Auction Service enables Users to participate remotely in auctions organised and managed directly by Sellers through the Platform.
5.2.2. Each Seller shall have sole discretion to establish the rules governing participation in, and the conduct and management of, its auctions. The Seller reserves the right to accept or reject a User's participation in any auction at any time, at its sole discretion.
5.2.3. By accepting these GTCS, the User also agrees to be bound by the general terms and conditions established by the relevant Seller governing participation in its auctions.
5.2.4. Bids may only be submitted through the designated bidding functionality available on the Platform. The User shall not submit bids through any other communication channels operated or made available by the Provider or the Platform. Any bids submitted through alternative channels shall not be considered.
5.2.5. By purchasing an item offered at a fixed price or placing a bid in an auction, the User undertakes to complete the purchase in accordance with the applicable terms and conditions, including, in the case of an auction, if declared the successful bidder. The User shall remain bound by any bid placed until a higher bid is submitted, subject in all cases to the applicable Seller's terms and conditions.
5.2.6. Where two or more bids are placed simultaneously, the Seller shall have sole discretion to determine their order of priority and, where applicable, the successful bidder. The same principle shall apply where bids are submitted simultaneously by participants attending an auction in person and Users bidding online, where both methods of participation are permitted.
5.2.7. Bids submitted during the pre-auction phase through the Platform's designated maximum bid functionality shall be transmitted to the Seller as entered by the User. The assessment, processing and management of such bids shall remain the sole responsibility of the Seller.
5.3. Shop Service
5.3.1. The Shop Service enables Users to purchase goods and/or lots offered for sale by Sellers through the Platform's dedicated marketplace.
5.3.2. The listing of goods by a Seller through the Shop Service shall constitute an invitation to treat and not a binding offer to sell. By submitting a purchase order, the User makes an offer to purchase the relevant goods from the Seller.
5.3.3. A sale and purchase agreement shall be formed exclusively between the User and the Seller upon the Seller's acceptance of the purchase order, in accordance with the acceptance procedures established by the Seller, unless otherwise provided in the Seller's applicable terms and conditions of sale.
5.3.4. The Seller shall be solely responsible for:
5.3.5. Any complaints, claims or disputes relating to goods purchased through the Shop Service shall be addressed directly and exclusively to the relevant Seller.
6.1. The Provider undertakes to make the Platform available with professional care and diligence and in good faith, ensuring that its technical performance substantially conforms to the specifications set out in these GTCS, subject to the terms and limitations of the contractual arrangements between the Provider and the relevant Seller.
6.2. As further detailed in Clause 5, the Provider is not a party to any contractual relationship established between a User and a Seller through the Platform and shall not be liable for the formation, performance or validity of any transactions entered into between them.
6.3. The Provider shall not be subject to any general obligation to monitor or supervise content published on the Platform or activities carried out by Users and/or Sellers. The Provider nevertheless reserves the right, at its discretion, to remove any content that is manifestly unlawful or in breach of these GTCS.
6.4. The Provider shall not be liable for any matters relating to:
Any complaints or claims relating to the foregoing matters shall be addressed exclusively to the relevant Seller.
6.5. The Provider shall not be liable for any loss or damage suffered by the User as a result of acts or omissions of Sellers, other Users or third parties, including any improper or unlawful use of the Platform by such persons.
6.6. The Platform is provided on an "as is" basis, subject to its technical availability. Except in cases of wilful misconduct or gross negligence, the Provider makes no warranty that the Platform will operate without errors, interruptions or malfunctions.
6.7. To the fullest extent permitted by applicable law, the Provider shall not be liable for:
Nothing in these GTCS shall exclude or limit the Provider's liability for wilful misconduct, gross negligence or any other liability that cannot be excluded or limited under applicable law.
6.8. The Provider shall not be liable for any malfunctions, delays or interruptions affecting the Platform arising from:
6.9. The User acknowledges and accepts that technical latency may affect the transmission of bids or the streaming of audio and video content through the Platform. The Provider shall not be liable for any delay in the Seller's receipt of bids resulting from such technical latency.
6.10. The Provider shall not be liable for:
6.11. The Provider may temporarily suspend access to or the operation of the Platform to carry out scheduled or unscheduled maintenance, without incurring any liability as a result of such suspension.
6.12. In the event that an auction is interrupted or prematurely terminated due to technical issues, the Provider may notify Users of the reasons for such interruption or termination and communicate the arrangements for resuming the auction, as determined by the relevant Seller. Where technical failures prevent the auction from continuing, the Provider may, at the Seller's direction, determine the procedures and timeframe for restarting the auction, without prejudice to the limitations and exclusions of liability set out in these GTCS.
6.13. The Provider shall not be liable for any malfunction or disruption of the Platform caused by force majeure events, including, without limitation, fire, explosions, earthquakes, volcanic eruptions, landslides, cyclones, storms, floods, hurricanes, avalanches, war, civil unrest, riots, strikes or any other unforeseeable and extraordinary events, including hacking, cyberattacks or failures affecting network infrastructure.
6.14. The Platform may contain links to third-party websites over which the Provider has no control. The Provider assumes no responsibility or liability for such websites.
7.1. The Provider shall process the User's personal data in accordance with applicable data protection laws and the provisions of its Privacy Policy, available at the following link: https://www.bidinside.com/en/cnt/36/privacy-policy/ (the "Privacy Policy"), which may also be accessed at any time through the dedicated section of the Platform.
7.2. The Privacy Policy forms an integral part of these GTCS. By accepting these GTCS, the User acknowledges having read and reviewed the Privacy Policy.
7.3. Each Seller shall act as an independent data controller in respect of any personal data processed in connection with its contractual relationship with the User under Clause 5 and shall be solely responsible for such processing in accordance with its own privacy notice.
8.1. The Provider reserves the right to amend or supplement these GTCS unilaterally to reflect changes in applicable laws or regulations, technical or operational requirements, organisational needs or developments in the Services.
8.2. The Provider shall notify Users of any amendments by publishing a notice on the Platform and/or through direct communication, providing reasonable advance notice before such amendments take effect.
8.3. Unless otherwise specified, amendments shall take effect on the date of their publication. The User's continued access to or use of the Platform following notification of the amendments shall constitute acceptance of the amended GTCS.
8.4. If the User does not agree to the amendments, the User may discontinue use of the Platform.
9.1. These GTCS shall be governed by and construed in accordance with the laws of the Republic of San Marino.
9.2. Any dispute arising out of or in connection with these GTCS shall be subject to the exclusive jurisdiction of the competent courts of the Republic of San Marino.
10.1. If any provision of these GTCS is held to be invalid or unenforceable, in whole or in part, the validity and enforceability of the remaining provisions shall not be affected, and such provisions shall remain in full force and effect.
10.2. These GTCS constitute the entire agreement between the Provider and the User in relation to the use of the Platform and supersede all prior agreements, understandings or arrangements, whether written or oral, relating to the same subject matter.
10.3. Any failure by the Provider to exercise or enforce any right under these GTCS shall not constitute a waiver of that right.
10.4. These GTCS are executed in both Italian and English. In the event of any inconsistency or discrepancy between the two language versions, the Italian version shall prevail.
Last update October 29th, 2026
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Via delle Lame, 36/A, Bologna, 40122, Italy
Numismatica Felsinea S.r.l. - Via delle Lame, 36/A 40122 - Bologna - Italia
tel. +39 (0)51 261777, +39 348 4957226 - email info@numismaticafelsinea.it - P.IVA 03158191209
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